For ages 21+

gajbee's commitment to responsible gaming

Let gaming be a source of enjoyment, not anxiety. At gajbee, we are always here to help you keep your gaming safe and in control.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming consciously and within your own means. gajbee believes that online betting and casino games are truly enjoyable only when treated as a form of entertainment — not as an alternative livelihood or a solution to financial problems.

We are committed to creating an environment for players in Bangladesh where every member can set their own limits. Build responsible gaming habits — gajbee is your trusted companion on that journey.

Remember: every betting decision is uncertain. That is why you should start playing only when you are mentally prepared to lose. Without responsible gaming habits, what starts as entertainment can eventually become a problem.

Our protection tools

gajbee provides you with several practical tools to help you stay in control of your gaming. Use them and keep yourself protected.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period.

Time-Out Break

If you want to take a temporary break from gaming, use the time-out feature. Choose any period from 24 hours up to 6 weeks — your account will automatically remain on pause until the period ends.

Self-Exclusion

If a gaming problem feels serious, choose long-term self-exclusion. Your account can be closed for 6 months to 5 years, or permanently. No promotional messages will be sent during the self-exclusion period.

Loss Limit

Decide in advance how much you are willing to lose within a set period. Once the limit is reached, no more bets can be placed for that period — this is the simplest way to protect yourself from excessive losses.

Age Verification

gajbee strictly follows a 21+ policy. Age is verified when an account is opened, and an ID document may be requested in cases of doubt. Keeping minors away from gaming is our highest priority.

Gaming History Review

View your complete betting and casino transaction history at any time. This is the best way to understand your own patterns. Awareness is where healthy habits begin.

Some tips for healthy gaming habits

Following a few simple rules for responsible gaming keeps things enjoyable all the time.

  • Play for entertainment — do not think of it as a source of income. There is no guarantee of winning on any bet.
  • Only play with money that, if lost, will have no impact on your daily life.
  • Set a budget before you play and stay within that limit — never chase losses by placing bigger bets.
  • Take regular breaks. Playing for long stretches without stopping weakens decision-making.
  • Avoid gaming when you are stressed, angry, or feeling low — making decisions in that state is difficult.
  • Give priority to spending time with family and friends and pursuing other hobbies over gaming.
  • Never game under the influence of alcohol or medication.

Recognise the signs of a problem

If you notice any of the signs below in yourself or someone you know, seek help right away.

Repeatedly playing to recover lost money

Continuing to play with an "just one more time" mindset after every loss is an early sign of addiction.

Hiding gaming activity

Hiding the amount you play from family or friends, or lying about it, is a warning sign.

Playing with money set aside for essential expenses

Using money meant for necessities like rent, food, or medical care for gaming indicates a serious problem.

Being unable to stop gaming

If you repeatedly try but cannot reduce or stop playing, seeking professional help is essential.

gajbee's commitment to responsible gaming

gajbee is not just a betting platform — we are a responsible community. Our team continuously develops new protection tools and places player wellbeing as the highest priority. We never allow minors to play, and we actively help players who run into difficulties.

Our support team is available in Bengali 24/7. Contact us via live chat for any issue.

Need help? We are here

Feel free to reach out to us about any concern related to gaming. All assistance is provided with complete confidentiality.

Ways to contact us

Live Chat Support: Available in Bengali 24/7 — start an instant chat from any page on the site.
Email: [email protected] — send any responsible gaming related request.
Self-Exclusion Request: Requests made by email or live chat will be processed as quickly as possible.
Response Time: Live chat is instant; emails are typically answered within a few hours.

Responsible Gaming FAQ

After logging in to your gajbee account, go to Account Settings and open the "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

It is not possible to reactivate your account before the self-exclusion period ends. Even after the period ends, a specific cooling-off period applies. If you choose permanent self-exclusion, your account will be closed permanently.

gajbee follows a strict 21+ policy. Age is verified during account registration, and a copy of a national ID card or passport may be requested if needed. If you suspect a minor is using your device, please contact us.

No. During a time-out or self-exclusion, no promotional emails, bonus offers, or marketing messages will be sent to you. We respect your decision.

You can contact our support team directly. Let us know the situation via live chat or by emailing [email protected] and we will provide every assistance we can. Help can also be provided to take action on the relevant account if needed.

Yes, completely free. All responsible gaming tools — including deposit limits, time-out, self-exclusion, and loss limits — are available free of charge to all registered members. We encourage you to use them.

Play safe, stay happy

Visit our FAQ to learn more about responsible gaming, or head to your favourite game section — always enjoy yourself within your own limits.

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